Call Centre Hours: Monday to Friday, 7.00am to 7.00pm.
Tel: 13 77 88
National Relay Service: 1300 555 727 (hearing or speech impaired)
Regardless of where you are calling from in Australia, you will only be charged a local call.
Tel: +61 (2) 9354 1370 (call charges apply)
To enable us to answer your query as promptly and accurately as possible, please include your full name, address and a contact number.
enquiries for information or to check on the progress of your application (current response time is within 10 working days).
ask our staff if you are having difficulties with your Registry family history searches (current response time is within 10 working days).
if you are dissatisfied with a standard of product or service; cost and delivery issues; accessibility; website / call centre; or any aspect of our service (we aim to respond within 5 working days).
enquiries in your professional role as a journalist for newspaper, radio, television and media (we aim to respond ASAP).
- NSW Registry of Births Deaths & Marriages
GPO Box 30
SYDNEY NSW 2001