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People with disabilities

We aim to ensure everyone can access our services fairly and easily. Our staff will assist with any difficulties or questions you may have.

  • Our phone, email and address information is available at: contact us
  • National Relay Service: 1300 555 727 (for hearing or speech impaired).

Lodging an application

  • Download a form to: Apply for certificates,
  • complete all the information,
  • attach your identity documents,
  • provide payment details,
  • and mail to our postal address.

When you apply for birth, death and marriage certificates you have the option to apply online. Most of our PDF application forms are not fillable (except for the Birth Certificate Application).

The Registry is working to meet Web Content Accessibility Guidelines (WCAG) 2.0. If you have difficulty accessing information or using the forms on this website, please contact us.

Visiting a Registry Office

  • The Sydney office has a lift for people using a wheelchair, and pram access is available from the entrance via a ramp. If you have a disability and require parking, please phone to book a carpark in our basement.
  • Parramatta Registry office is located on ground level and there is on-street parking.

For assistance, please contact us.