Access to information

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    The Government Information (Public Access) Act 2009, commonly referred to as GIPAA, requires the Registry to publish 'open access information' on their websites unless there is an overriding public interest against disclosing this information. Open access information includes policies and documents created by the Business Centre that are tabled in Parliament.

    Policies

    Listed below are the Registry's policies and tabled documents:

    Documents tabled in Parliament

    The Registry currently has no documents tabled in Parliament. 

    Customer satisfaction

    We are committed to understanding your needs and expectations.

    We value your feedback and encourage all customers to let us know what you think of our products and services. To submit your suggestions see Feedback and complaints 

    Accessing the Department’s information

    For information on how to apply for departmental release of information under the Government Information (Public Access) Act 2009, please refer to the NSW Customer Service Department

    The type of information available through GIPAA includes documents that are not available by application to the Registry. Documents excluded include applications for certificates and original registration forms. 

    How to apply

    You can apply to the GIPPA Officer by submitting feedback:

    Consultation and referral to the Office of the General Counsel may be required. Applications received by the Registry will be acknowledged within 5 working days.

    Are there any restrictions?

    The following restrictions apply for information through GIPPA:

    • Confidentiality and privacy rules apply to most records.
    • Fees apply for most applications.
    • If the information is available by application, such as an original registration form, you cannot apply through GIPPA.

    Your right to information

    For more information about your right to information and ways to access NSW government information visit The Information and Privacy Commission of NSW.

    Your right to privacy

    Terms and conditions

    When you complete a Registry application form, understand that you have consented to the release of information provided, to those agencies who may be able to validate the information in support of your application.

    To protect your privacy, the Registry requires proof of your identity. In line with the NSW Births, Deaths and Marriages Registration (BDMR) Act 1995 and the Privacy and Personal Information Protection Act 1998, the Registry collects information to determine your eligibility to obtain a certificate and to prevent fraud. Information may be used for statistical purposes and by law enforcement agencies, and other uses by law.

    For more information please see the policy Your Right to Privacy - PDF.

    False Representation

    If you knowingly provide false information in your application, you may be guilty of an offence under Section 57 of the BDMR Act.

    A person who makes a representation in an application, notice or document under this Act or in response to a notice under Section 44 of this Act (Registrar's powers of inquiry), knowing the representation to be false or misleading in a material particular, is guilty of an offence.