LifeSearch users

Access is available to two LifeSearch system for approved NSW Government users.

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Grant of access to register

We provide access to two LifeSearch systems to approved users in NSW Government agencies, subject to the conditions set out in the Grant of access to register (s. 46 and 46a, Births, Deaths and Marriages Registration Act 1995).

Who can access LifeSearch systems

LifeSearch is available to the following agencies:

LifeSearch Change of Name is available to the following agencies:

How to access LifeSearch systems

To access LifeSearch systems you'll need to self-register via the LifeLink Registration Portal. Information regarding access to this portal will be provided to your manager.

In the first instance,  contact your manager who will:

  • ensure you are approved to access LifeSearch
  • notify us of the approval.

For more information email eregistry-support@customerservice.nsw.gov.au.

LifeSearch Terms and Conditions

1. Agreement to terms and conditions

By accessing and using this online registration gateway site (Registration Site), you acknowledge that you have read these terms and conditions, as updated from time to time ("the Terms"), and you agree to comply with them.

2. Approval process

Pre-approval from NSW Registry of Births Deaths and Marriages ("NSWBDM") must be obtained before registering.

The information on this website is directed and available to users who have been pre-approved to access this Registration Site only.

You agree that you have sought and obtained pre-approval to access the Registration Site by NSWBDM.

You agree to keep your password for this site secure at all times.

You agree to immediately notify the NSWBDM of any unauthorised use of your user account or any other breach of security by emailing eregistry-support@customerservice.nsw.gov.au.

Unauthorised use of this website, including, but not limited to, unauthorised entry of this website, misuse of passwords or misuse of information published on this website is prohibited. You acknowledge and agree that any disclosure to or use by any third party of your User Name and Password will constitute unauthorised use.

3. Disclaimer

Whilst NSWBDM endeavours to ensure the accuracy of all information contained on this Registration Site, NSWBDM cannot accept responsibility for any errors in, or omissions from, that information.

Furthermore, the Registration Site and all of its content has been prepared in accordance with the laws that apply in NSW, Australia. To the extent that those laws are not relevant to you, the information provided may not be applicable.

NSWBDM is not liable for any loss, damage or expense that you might incur as a result of your use of the Registration Site or any of its content.

4. No modifications or other tampering

You agree not tamper with, hinder the operation of, make unauthorised modifications to or transmit any virus, disabling feature or harmful component to this Registration Site, or any of its content.

5. Service availability and security

NSWBDM will endeavour to ensure that the Registration Site is available, fully functional and secure at all times; however NSWBDM cannot guarantee that this will be the case.

NSWBDM does not guarantee that the Registration Site or any content contained in, or downloaded from an application on it, will be free of errors, computer viruses or other defects. Users are responsible for installing and implementing their own anti-virus programs to protect their software and hardware systems.

NSWBDM makes no guarantees regarding the accuracy or performance of any third party software that may be used in connection with this Registration Site. In the event that the website is not available or not fully functional, or in the event that access to or security of the website fails, or is interrupted or delayed, NSWBDM will not bear any responsibility whatsoever for any omissions, loss of transmitted information or any other loss that you may sustain as a result.

6. Privacy

The Privacy and Personal Information Protection Act 1998 (PPIP Act) outlines a set of privacy standards that regulate the way NSW public sector agencies deal with personal information. PPIP Act sets out legal obligations that describe what a NSW government agency must do when it collects, stores, uses and discloses your personal information.  

Users should note that cookies are used on this Registration Site and will store user session preferences including login information.

  • Cookies are an industry standard and most major web sites use them.
  • A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites.

  • Please be aware that we are not responsible for the privacy practices of such other sites.
  • When you go to other websites from here, we advise you to be aware and read their privacy policy.

For more information read our Privacy Collection Notice.

7. Copyright and other Intellectual Property Rights

Unless otherwise indicated, copyright in the Registration Site and all information and other materials on the Registration Site is owned by or licensed to NSWBDM.

You may copy, download or temporarily store extracts from this Registration Site for your own personal and non-commercial use only. All other rights are reserved and permission to exercise any of these rights should be sought from NSWBDM.

8. Jurisdiction

These Terms are governed in accordance with the laws of the State of New South Wales, Australia.

9. Severability

If any part of these Terms is found to be invalid or unenforceable for any reason whatsoever, such invalidity will not affect the remainder of the Terms, which will continue to apply.

10. Rights not expressly granted are reserved

NSWBDM reserves any rights not expressly granted in these Terms.

11. Termination

These Terms and your access to this Registration Site may be terminated at any time by NSWBDM without notice. In the event of such termination, all restrictions, disclaimers, limitations of liability and indemnities contained in these Terms will continue to apply.

12. Liability and Indemnity

You agree to indemnify NSWBDM against any and all liability arising from any claims by third parties in relation to any breach by you of these Terms.

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