​Processing times

On this page:


    We understand the importance of obtaining your certificate and aim to deliver it to you as quick as possible. Processing begins once we've received your complete and compliant application including required copies of identification and supporting documents.

    Certificates are delivered by registered post when you apply by post, online or with our Registry agents, such as Service NSW. Turnaround times are indicated in the table below as working days.

    Please note: regular post takes up to 6 working days which is included in the turnaround times below. For international post delivery times visit Australia Post

    Certificates can be collected in person when you lodge a compliant application at one of our Registries.

    Registered life events

    Certificate applications

    Certificate applications
    ​Standard time
    ​Priority time

    ​​​In person at the Registry: Sydney or Parramatta. (Section 50 priority time is 1 day)

    1​0
    Online
    10
    8
    ​By post
    17
    ​15
    ​Via Registry agents
    12
    ​9

    Birth certificate application sent with birth registration

    Certificate applications
    ​Standard time
    ​Priority time
    ​Online
    ​14
    ​Not available

    ​In person at the Registry - Sydney or Parramatta

    15Not available
    ​​By post
    27
    ​Not available
    ​Via Registry agents
    21
    ​Not available

    Commemorative certificate

    Certificate applications
    ​Standard time
    ​Priority time

    ​​In person at the Registry (certificates delivered by mail only)

    ​8
    Not available
    ​​Online
    ​17
    ​Not available
    ​​By post
    19
    ​Not available
    ​​Via Registry agents
    19
    ​Not available

    ​Change of name registration and certificate

    Certificate applications
    ​Standard time
    ​Priority time

    ​​​In person at the Registry 
    (certificates delivered by mail only)

    ​​33

    21

    ​By post
    40
    ​28
    ​​Via Registry agents
    34
    22

    Family history

    Certificate applications
    ​Standard time
    ​Priority time
    ​By post
    18
    Not available
    ​Online - Email
    4
    Not available
    ​Online - Post
    10
    Not available
    ​​Registry agent
    11
    Not available
    ​​In person
    ​1
    Not available

    Other life events

    Certificate
    ​Standard time
    ​Priority time
    ​​Marriage certificate for newlyweds (celebrants have 14 days to lodge paperwork)
    48
    ​Not available
    ​Death certificate for a death within last two months (funeral directors have 7 days to notify the Registry)
    20
    ​Not available
    ​New relationship and certificate
    56
    ​Not available
    ​Revoking a relationship and certificate
    ​106
    ​Not available
    ​Correction of a certificate (including corrections to the original registration)
    48
    Not available