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We understand the importance of obtaining your certificate and aim to deliver it to you as quick as possible. Processing begins once we've received your complete and compliant application including required copies of identification and supporting documents.
Certificates are delivered by registered post when you apply by post, online or with our Registry agents, such as Service NSW.
Turnaround times are indicated in the table below as working days.
Please note: regular post takes up to 6 working days which is included in the turnaround times below. For international post delivery times visit
Certificates can be collected in person when you lodge a compliant application at one of our
Note: After 10 December 2018, orders received for commemorative certificates will not be posted until after 8 January 2019