​Processing times

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    We understand the importance of obtaining your certificate and aim to deliver it to you as quick as possible. Processing begins once we've received your complete and compliant application including required copies of identification and supporting documents.

    Certificates are delivered by registered post when you apply by post, online or with our Registry agents, such as Service NSW. Turnaround times are indicated in the table below as working days.

    Please note: regular post takes up to 6 working days which is included in the turnaround times below. For international post delivery times visit Australia Post

    Certificates can be collected in person when you lodge a compliant application at one of our Registries.

    Registered life events

    Certificate applications

    Certificate applications
    ​Standard time
    ​Priority time
    Online
    ​11
    ​8
    ​By post
    ​19
    ​15
    ​Via Registry agents
    ​21
    ​18
    ​​In person at the Registry - Sydney or Parramatta.
    (Priority time for Section 50 is 1 day)

    ​1
    ​Lodge by 3pm to collect same day

    Birth certificate application sent with birth registration

    Certificate applications
    ​Standard time
    ​Priority time
    ​Online
    ​12
    ​Not available
    ​​By post
    ​19
    ​Not available
    ​Via Registry agents
    ​23
    ​Not available
    ​​In person at the Registry - Sydney or Parramatta
    ​10
    Not available

    Commemorative certificate

    Certificate applications
    ​Standard time
    ​Priority time
    ​​Online
    ​18
    ​Not available
    ​​By post
    ​21
    ​Not available
    ​​Via Registry agents
    ​29
    ​Not available
    In person at the Registry (certificates delivered by mail only)
    ​8
    ​Not available

    ​Change of name registration and certificate

    Certificate applications
    ​Standard time
    ​Priority time
    ​By post
    ​35
    ​27
    ​​Via Registry agents
    ​39
    ​31
    ​​In person at the Registry
    (certificates delivered by mail only)
    ​28
    ​20

    Family history

    Certificate applications
    ​Standard time
    ​Priority time
    ​Online - Email
    3
    Not available
    ​Online - Post
    ​9
    Not available
    ​By post
    ​16
    Not available
    ​​Registry agent
    ​19
    Not available
    ​​In person
    ​1
    Not available

    Other life events

    Certificate
    ​Standard time
    ​Priority time
    ​​Marriage certificate for newlyweds (celebrants have 13 days to lodge paperwork)
    ​39
    ​Not available
    ​Death certificate for a death within last two months (funeral directors have 7 days to notify the Registry)
    30
    ​Not available
    ​New relationship and certificate
    ​62
    ​Not available
    ​Revoking a relationship and certificate
    ​106
    ​Not available
    ​Correction of a certificate (including corrections to the original registration)
    26
    Not available